Privacy Policy

1. What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

• Personally identifiable information (e.g., name, email, phone number, address, birthday)

• Health-related information submitted via intake forms or booking requests

• Payment details (processed through third-party providers)

• Comments, feedback, reviews, recommendations

• Technical data such as IP address, browser type, and session behavior

We may also collect personal and non-personal information through cookies and analytics tools, including Wix Analytics and third-party services like Google Analytics.

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2. How do we collect information?

When you book a service, fill out a contact form, subscribe to updates, or engage with features on our Site, we collect the data you give us. Information may be collected:

• Directly through forms and interactions

• Automatically through browser technologies (e.g., cookies, analytics)

• Through secure third-party integrations (e.g., GlossGenius, payment gateways)

 

3. Why do we collect this information?

We collect this information to:

• Provide and operate our aesthetic and wellness services

• Offer customer support

• Send appointment reminders and updates

• Personalize your user experience

• Comply with legal and regulatory requirements (including HIPAA, where applicable)

• Improve our services and user experience through analytics and feedback

• Communicate with you for marketing and promotional purposes (with your consent)

 

4. How do we store, use, share, and disclose your site visitors' personal information?

Our website is hosted on the Wix.com platform. Wix provides us with the online infrastructure to promote our services and interact with you. Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall.

Any health-related information you provide through intake forms is handled according to HIPAA guidelines and may be stored in secure third-party software compliant with HIPAA standards (e.g., electronic health record or booking platforms).

We never sell or rent your personal data. We only share it with:

• Trusted third-party providers for services like scheduling, email delivery, or payment processing

• Legal authorities when required by law or regulation

 

5. How do we communicate with site visitors?

We may contact you to:

• Confirm appointments

• Discuss your treatment plan or health intake

• Resolve issues

• Collect feedback

• Send updates or marketing content (if you opt in)

Communications may be sent via email, phone, SMS, or social media platforms.

 

6. How do we use cookies and tracking tools?

Wix and third-party services use cookies and tracking technologies for analytics, performance monitoring, and personalization. These cookies may collect non-personal information like time spent on pages or links clicked.

You can manage cookies through your browser settings. For more details, see Wix’s Cookie Policy.

 

7. How can site visitors withdraw their consent?

If you no longer want us to process your data, please contact us at:

Monk Essentials
Email: info@monkessentials.biz
Phone: 602-292-4343
Mail: 24737 N Lake Pleasant Pkwy Suite 101, Peoria, AZ 85383

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8. Privacy policy updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site. If we make material changes, we’ll notify you via email or site notice.

 

9. Questions and contact information

If you have questions about this policy, or would like to:

• Access, correct, amend, or delete your data

• File a complaint

• Know more about how we manage your health-related data

 

Please reach out to us at:
Email: info@monkessentials.biz
Phone: 602-292-4343
Website: monkessentials.biz